FAQs

❓What do we sell

We sell premium Veg, Non-Veg Pickles and Podies made with natural & organic ingredients like Handground spices, cold pressed oils & fresh tender halal meat.

Our products:

Veg Pickles

1. Mango Pickle (seasonal)
2. Tomato Pickle
3. Garlic Pickle
4. Gongura Pachadi
5. Coriander Pickle
6. Sweet Ginger Pickle

Non- Veg Pickles

  1. Boneless Chicken Pickle
  2. Chicken Bone Pickle
  3. Chicken Keema Pickle
  4. Chicken Boneless Pickle
  5. Mutton Pickle
  6. Mutton Boneless Pickle
  7. Prawns Pickle
  8. Fish Boneless Pickle
  9. Gongura Chicken Pickle

    Podies:

1. Kandi Podi/Idli Podi
2. Curry Leaves Podi
3. Peanut Podi
4. Nalla Karam Podi

🗓️ What is the shelf life of your pickle?

We are proud to say that our pickles are made with absolutely no preservatives. This commitment to keeping our pickles 100% natural is why we offer a shorter shelf life of 90 days, unlike brands that use additives to extend theirs.

With proper care, our pickles can last up to 90days, but we prioritize quality, health, and authenticity over artificial shelf-life extension.

🫙 How to store the pickle?

  • Do not refrigerate
  • Do not use wet spoons & lids
  • Keep it in a cool & dry place
  • Keep away from moisture

🥄 How to use the pickle?

Stir well before serving. We suggest a serving size of 15-30 grams of pickle.

💰 Why are the prices high?

  • Our prices reflect the premium quality and care that go into each jar of SNL Pickles. We use only the finest ingredients, including spices freshly ground in a mortar & pestle, cold-pressed peanut and sesame oils, and fresh, tender halal meat. Additionally, we package our products in eco-friendly pouches and jars.
  • At SNL Pickles, we prioritize quality over quantity by producing in small batches to ensure each step of the pickling process meets our high standards. This meticulous approach guarantees the exceptional taste and quality of our pickles.

🟥 What causes the meat in the pickles to be hard?

  • The toughness of the meat in our pickles is intentional, resulting from a traditional South Indian method of removing all moisture from the meat.
  • This ancient technique extracts both moisture and flavors from the meat, which are then infused into our cold-pressed oils during frying.
  • Consequently, the pickle gravy absorbs all the flavors, making the meat firm and chewy.

🕌 Do you use halal meat ?

We only use fresh halal meat in all our pickles

🌶️ What kind of ingredients do you use?

We use fresh ingredients for all of our pickles, including hand-ground spices from a blend of 22 different spices, a combination of healthy cold-pressed oils, and fresh, tender Halal meat.

📦 How do you pack?

  • We use a very eco-friendly packaging in our business
  • We employ double-sealed, airtight pouches to prevent leaks.
  • We use Sanitized Jars for all our products
  • We use corrugated boxes to ship orders.

❄️ Refrigeration & preservatives:

  • Our pickles are designed to be stored at room temperature in a cool and dry place, eliminating the need for refrigeration.
  • Thanks to our natural preservation method that utilizes a blend of cold-pressed oils, no artificial preservatives are needed. This technique ensures our pickles remain fresh for up to three months.

🍯 What can I do to prevent spoilage if the oil has leaked?

We apologize for this inconvenience. To avoid spoilage, we recommend heating some oil of your choice and adding it to the pickle after it has cooled down to room temperature. This method can help preserve the pickle for a few more months.

🤔 Are your pickles sour?

Our pickles are not sour at all. Our pickles have an Authentic Rich flavour itself along with freshly ground spices. Give it a try & be the judge yourself.

👶🏼 Are these pickles safe for all ages?

Our products are tested & are safe for consumption for all ages further decision is dependent on the individual as per their health status. We can't suggest for sure.

⏱️ How long will it take to deliver my order?

Normally, your order arrives in 2-6 days. However, during unusual events like bad weather, there may be slight delays.

We appreciate your understanding and patience.

✅ How to order SNL Pickles

You can shop online on our website www.snlpickles.com

For International orders, please share details on our whatsapp

💬 Where to get the answer for my query ?

For any queries please check our Contact Page. Your queries will be answered within 24-48 hours on all working days.

☎️ Can I make changes to an order after placing the order ?

To cancel your order, please request a cancellation in whatsapp before it is dispatched, including your order ID (e.g., SNL12345).

🚚 When will I receive my order ?

Call our customer care

(Mon - Sat) 10 AM - 5 PM

9030 694 438 - English, Hindi, Telugu
9515 212 909 - English, Hindi, Tamil
8121 585 757 - Telugu 


9042 160 139 (Manager Customer Support)

😥 What if I provide wrong shipping information while ordering?

Call our customer care

(Mon - Sat) 10 AM - 5 PM

9030 694 438 - English, Hindi, Telugu
9515 212 909 - English, Hindi, Tamil
8121 585 757 - Telugu 


9042 160 139 (Manager Customer Support)

💔 What do I do if I get a broken or damaged product ?

Upon receiving a video via whatsapp as evidence of the damaged or broken product, we will assess the issue and dispatch a replacement order for the damaged item.

❗ What do I do if I receive the wrong product ?

Once the wrong product is received, please share a video as proof through whatsapp.

We will verify the issue & send you a new order as a replacement for the wrong order.

🚛 My tracking link shows delivered but I did not receive the product ?

Call our customer care

(Mon - Sat) 10 AM - 5 PM

9030 694 438 - English, Hindi, Telugu
9515 212 909 - English, Hindi, Tamil
8121 585 757 - Telugu 


9042 160 139 (Manager Customer Support)

🚚 What do I do if my tracking link is showing RTO ?

Call our customer care

(Mon - Sat) 10 AM - 5 PM

9030 694 438 - English, Hindi, Telugu
9515 212 909 - English, Hindi, Tamil
8121 585 757 - Telugu 


9042 160 139 (Manager Customer Support)

🔁 Refund Policy

We do not have a refund option. As we are a food business we cannot accept an order once it is shipped from our premises for safety reasons. Hence refund is not possible.

❌ Cancellation policy

We do not have a cancellation option. As we are a food business we cannot accept an order once it is shipped from our premises for safety reasons. Hence cancellation is not possible.

🛍️ Do you have any coupon codes?

Whenever we have a coupon code for the customers it will be mentioned on Active Discounts Page

📌 Where are you located ?

We are from Vijayawada, Andhra Pradesh.
Location: Google Maps Location

💵 Do you have COD option available?

We do have COD options for a few states. For full details please go through our COD rules page

🤰🏻 Can pregnant women consume these pickles?

  • Our Authentic Meat Pickles are crafted from the purest ingredients, including cold-pressed oils, natural spices, and fresh, tender halal meat. They have been enjoyed by many pregnant women who absolutely loved them.
  • While our pickles are safe for everyone to consume, we recommend limiting consumption to 1-2 servings per meal to satisfy your cravings.